Rohen Ltd

This can vary depending on the courier you choose to use.

If you are choosing to return due to change of mind you have 28 days from the day of delivery. The return should be arranged by yourself at your own cost. If the item arrives damaged or is faulty we will arrange a collection via our courier and the item will be inspected when it arrives back at our warehouse.

Please be aware that our branded name "All Seasons Gazebos" is due to them being able to be used in all seasons. This does not mean that they can be left up all year round, overnight or unattended, doing so will void your warranty. The warranty that you have with your Gazebo is 18 months frame parts warranty and 6 months for the canopy. This covers manufacturing defects only.

We use a range of different couriers depending on your location and the item ordered. Orders before 3pm will be dispatched for delivery next working day (UK Mainland only)